In short: we only collect the details you choose to send us, we use them to reply and to deliver your project, we never sell them, and you can ask us to see, correct or delete them at any time.
1. Who we are
TushGrid Technologies ("TushGrid", "we", "us") designs and builds websites, web applications and school and business management systems, including Tush Inventory. This policy explains how we handle personal information on this website and in our work with clients.
2. Information we collect
- Details you send us: when you use our project form, WhatsApp, phone or email, we receive what you share, such as your name, phone number, email, school or business name and project details.
- Project information: while working with you, we may receive content, files and account details needed to build, host or support your website or system.
- Data inside systems we build: systems such as Tush Inventory may hold records like student, staff, fee or stock details. We handle that data only on behalf of the school or business that owns it and only to provide the service.
This website does not ask you to create an account, and we do not set advertising or tracking cookies.
3. How we use your information
- To reply to your enquiry and send you a quote.
- To plan, build, host, maintain and support your project.
- To send invoices, receipts and important notices about your service.
- To keep our websites and systems secure and working properly.
We do not sell, rent or trade your personal information, and we do not use it for unrelated marketing without your permission.
4. Sharing your information
We only share information when it is needed to deliver our services, for example with hosting providers, domain registrars, payment providers such as M-Pesa, messaging services such as WhatsApp and email, and FormSubmit, which delivers messages sent through our project form to our inbox. These providers handle data under their own privacy terms. We may also share information if the law requires it.
5. How we protect it
- Encrypted connections (HTTPS) on the websites and systems we host.
- Protected passwords and access limited by staff role.
- Protection against common web attacks.
- Regular backups and security updates for systems we maintain.
No system is completely risk-free, but we work to keep your information safe and will tell affected clients promptly if a serious problem occurs.
6. How long we keep it
We keep enquiry details for as long as needed to respond and follow up, and project records for as long as we work together plus any period the law requires. Data stored in a client's system belongs to that client, and we return or delete it when the service ends, as agreed with them.
7. Your rights
You can ask us to tell you what information we hold about you, correct it, delete it, or stop using it for a particular purpose. Contact us using the details below, and we will respond as soon as we can. If you are a student, parent or staff member and your records are held in a school's system, please contact the school first, since they control that data.
8. Other websites and services
This site loads fonts and code libraries from trusted providers (Google Fonts, jsDelivr and cdnjs), which may receive basic technical information such as your IP address. Links to other sites, such as WhatsApp or Tush Inventory, are covered by those sites' own policies.
9. Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Questions about this page? Contact us:
Email: [email protected]
Phone and WhatsApp: +254 757 010 521